Delivery and Returns

Delivery:

We offer quick delivery on most of our off the shelf products, next day or within 2-7 days to UK area Zones England/Wales, Devon/Cornwall and other areas, sometimes delivery may be longer depending on the product type and other delivery areas zones. For Ireland customer please click on our Sales to Ireland Page. 

Made to order / Bespoke / Larger items are normally 2-4 weeks, 4-6 weeks or 6-8 weeks depending on the product item required or sometimes longer in our busy periods. You will be notified of our current leads times once your order has been accepted. 

Our delivery options include: 
Product items despatched by our courier.
Large orders despatched by our courier drop off pallet service.

Our collection options include:
Collection is available by date and collection times slots only.
We offer NO third party courier company collections.


Returns:

We accept product items back for refund within 7 working days of the delivery date/collection date, providing that: 

Your items are our standard off the shelf products.
Your return is within our time frame.
You have proof of Purchase.
You are the person who purchased the products from us.
The goods are in ‘as new’ condition and returned in the original packaging, undamaged, unused, with all accessories, along with any free gifts received at the time you purchased the equipment.
You have taken care of the product in your care. 

Made to order product items / Bespoke non standard product items cannot be returned unless they are damaged or faulty.